Terms of Service

Last updated: 30 April 2026

These Terms of Service (“Terms”) govern your use of the MyFitHub platform (“Service”) provided by Flint Digital (Pty) Ltd (“we”, “us”, “our”), a company registered in South Africa. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Definitions

  • Service — the MyFitHub web application, available at myfithub.app.
  • Studio — a fitness studio, gym, or similar business that subscribes to the Service.
  • Member — an individual end user added by a Studio to access classes, bookings, and other features.
  • Account — the credentials and profile that allow access to the Service.

2. Account & eligibility

You must be at least 18 years old, or have parental/guardian consent if you are a Member, to use the Service. You are responsible for keeping your password confidential and for any activity under your Account. Notify us immediately at support@myfithub.app if you suspect unauthorised access.

3. Subscription, free trial, and billing

Studios may sign up for a 14-day free trial. After the trial, continued use requires a paid subscription on one of the published plans. Plans and prices are listed on myfithub.app/#pricing. Subscription fees are billed monthly in advance. We may change pricing on 30 days' notice; existing subscriptions will continue at the then-current price until the next renewal.

4. VAT

We are currently not VAT registered. Prices shown on the Service are therefore not subject to VAT. If we register for VAT in the future, we will provide notice and adjust pricing or invoicing accordingly.

5. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Send unsolicited bulk email (spam) or marketing communications using the Service's email features. The Service is intended for transactional and customer-relationship communications by Studios to their own Members only.
  • Attempt to gain unauthorised access to other accounts, the underlying systems, or other Studios' data.
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service.
  • Resell or redistribute the Service without our written consent.
  • Upload content that is illegal, infringing, defamatory, or contains malware.

6. Studio data and Member data

Studios remain the data owner of all Member data they upload to or generate on the Service. We act as a data processor on behalf of the Studio with respect to Member data, subject to our Privacy Policy. Studios are responsible for obtaining consent from their Members for the collection and use of Member data, and for complying with applicable data protection laws (including POPIA).

7. Service availability

We aim to keep the Service available at all times, but we do not guarantee uninterrupted availability. The Service may be temporarily unavailable for maintenance, upgrades, or due to factors outside our reasonable control.

8. Termination

Studios may cancel their subscription at any time from their account settings. We may suspend or terminate Accounts that violate these Terms, with notice where reasonably practical. On termination, we will retain your data for a reasonable period to allow export, after which it may be deleted.

9. Intellectual property

The Service, including its software, design, branding, and content (excluding Studio and Member data), is owned by us or our licensors and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable licence to use the Service in accordance with these Terms.

10. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability for any claim arising from or related to the Service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

11. Indemnity

You agree to indemnify and hold us harmless from any claim arising from your use of the Service in breach of these Terms, including any claim from a Member or third party relating to data you have entered into the Service.

12. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from these Terms will be subject to the non-exclusive jurisdiction of the courts of South Africa.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or via a notice on the Service. Continued use after such notice constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms can be sent to support@myfithub.app.